REVO


Revo Privacy Policy


Revo’s privacy and security measures are designed with the utmost protection in mind, so any personal information that you provide to Revo is used for the limited purposes of receiving Revo communications, purchasing Revo product, market research and personalizing and enhancing your web experience with Revo, and for no other purpose. Revo’s specific privacy policies are outlined below.


How We Collect the Information
There are many ways that Revo obtains information from you, generally when you submit it voluntarily: (1) via signup on Revo’s website; (2) from a telephone purchase; (3) when you enter a Revo sweepstakes/giveaway; (4) any time you submit a business reply, product, or warranty card; (5) when you contact customer service to request Revo communications; or (6) when you sign up at an event.  Some information is collected simply when you visit and use our site.


The Information We Collect

We collect the following personally identifiable information when you provide it to us: name, address, telephone number, email address, gender, year of birth, sports of interest, shopping preference, product interest.  We also collect navigational information about where visitors go on our website.  Additional non-personally identifiable information (for example, browser version, IP address) may be collected.  


We also work with other companies who use tracking technologies to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to our website and your interaction with our communications, including advertising.


How We Use the Information
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We use your personal information to provide communications, products and services to you and to provide you with the most efficient and enhanced service and to better understand your preferences.  For example we may use your information:

  • To administer a contest, promotion, survey, market research, focus group or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
  • To send you information/materials via e-mail or mail about products, offers and news we think could interest you. This information may relate to products, offers and news of Revo or any brands in the Luxottica family. We only send you this if you have opted-in to receive catalogs or e-mails messages.
  • To analyze visits to the website and learn about the interests of our visitors in aggregate and also on personal level to better understand your interest and need, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.

The navigational information allows us to see which areas of our Web site are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services.  Other non-personally identifiable information  we collect provides information regarding the general use of our website.


Revo may share your information with third party service providers that perform services in connection with the operation of this Web Site.  Otherwise, Revo will never share, sell or rent any information about you to anyone, except with your consent or as described in this Privacy Policy.


Cookies
“Cookies” are used by Revo to allow you to use Revo’s web site in the most efficient manner.  A cookie is a small removable data file that is stored by our web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. For example, we use cookies to:

  • Recognize you when you return to our website
  • Analyze visitor behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings.


E-Mail
Revo will only send e-mails to you if you ask for them and you can easily unsubscribe at any time you want. Revo has a company policy not to flood people with e-mail correspondence, but simply gives you periodic information so you can stay up to date on what Revo is offering.  All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.


Children’s Privacy

If you are under 14 (or under 18 in the state of Maine), you should surf Revo.com only with involvement of a parent or guardian. Although Revo does not specifically direct its web site, catalogs or e-mails to children, Revo strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, Revo asks that anyone under 14 years of age (or under 18 in Maine) not attempt to register with Revo or otherwise provide Revo with any personal information without the consent of a parent or legal guardian.


Opt Out / Unsubscribe

You may request to stop receiving communications from Revo at anytime. You can choose to cancel e-mails only, snail mail only or both by calling our customer service department at 1-888-940-REVO.
You may still receive catalogs or emails from Revo for several weeks after your request is received.

What about links to other Web Sites?
Our Web site contains links to other Web sites. Although we try to link only to Web Sites that share our concern for customer information privacy, we are not responsible for their content, security or privacy practices. You should review the applicable privacy statements of any other Web sites before providing personally identifiable information.


How do you update your personal information?

Customers currently update their personal information by contacting customer service via phone 1-888-940-REVO or info@rails_prod.com, they can unsubscribe from email communications via the unsubscribe link in emails they receive.


Security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


If you have any questions about security on our Web site, you can email us at info@rails_prod.com.


Updates to Privacy Information
We reserve the right to change this policy at any time, so please review the site periodically to see any updates to the information provided here. This privacy policy was last updated on 03/01/2009


California Privacy Policy
If you are a California resident, you have the right to request information from Revo about the way in which Revo shares certain categories of your personal information with its third party service providers.
California law provides that you have the right to submit a request to Revo at info@rails_prod.com and receive the following information:

  • The covered categories of personal information disclosed by Revo to third party service providers during the preceding calendar year, and
  • The names of the third party service providers which received such information.

You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually.