GENERAL QUESTIONS

Revo sunglasses are available 24/7 at Revo.com with free domestic shipping and easy returns.

Our store locator can help you find an authorized Revo dealer near you. 

- All non-essential employees are encouraged to work from home

- Workspaces have been separated according to the CDC’s social distancing guidelines

- Increased sanitation of our workplaces

- Disposable gloves available to all employees

- We are closely monitoring advisories from CDC and local authorities

We love to hear from our customers. You can contact Revo Customer Care:

- Phone (10am – 6 pm EST): 888-940-7386

-Email 24/7: help@revo.com

Please email Revo Customer Care at help@revo.com and put “Authorized Revo Retailer request” in the subject line. 

Revo Insiders are invited to enjoy the special perks and discounts including 20% off your first order, new product alerts, VIP sale access and the opportunity to test drive new products. 

To sign up, simply enter your email on the homepage or on the Insider page on Revo.com.

ORDERS & RETURNS

We ship orders within 24 hours or on the first business day after your order was received. However, due to Covid-19 protocols currently in place to protect our team and our customers, your shipment may might be delayed up to 3 business days.

When placing your order, you can choose between our standard free shipping option, Fedex 2Day® expedited shipping for $8.95, or the flat international shipping option for $25.

Revo offers returns within 30 days for merchandise purchased at Revo.com. Merchandise purchased from other retailers are subject to those return policies and must be returned to that location.

All returns must be in the original case and in original condition without any sign of use for credit. 

Please note: you are responsible for the cost of return postage. Should you decide to use our prepaid return label, $10 will be deducted from your refund. This fee is waived if you return merchandise for an exchange.

You may return your order within 30 days by visiting https://revoglobal.returnscenter.com and following the prompts.  

Please note: You will need your order number (it begins with SH) and your email address to initiate a return.

Yes, we are happy to offer you the option to generate a prepaid shipping label.

If you use this label, $10 will be deducted from your refund. This fee is waived if you return merchandise for an exchange.

If you choose to ship the package using a carrier of your choice, your refund will be for the full purchase price paid.

Promotional codes cannot be combined with any other promotions or discounts and may have an expiration date.

Promotional codes must be entered at checkout for the discount to be applied. They cannot be applied to any previously placed orders. If we suspect misuse of a Promotion, it may be suspended or terminated. Revo.com promotional codes are only valid on Revo.com.

If you return an item purchased using a Promotion, that will be reflected in your refund amount; you will only be refunded the price you paid.

Please note that sale items are excluded from all promotions.

Promotional codes are only valid for purchases at Revo.com.  A retailer may choose to honor an online discount code but it’s at their discretion.

Promotional codes cannot be used on previous orders, however, Revo is happy to do a one-time adjustment if a promotion is received within 15 days of your order.

Should this be the case, please contact Revo Customer Care for assistance at help@revo.com.

Your order confirmation email includes all the details of your order: order number, shipping method, and shipping/billing address. After your order ships, you will receive a shipping confirmation email with your tracking number. If you do not see your confirmation email, please check your Spam/Junk folder.

If you have any other questions about your order, please contact Revo Customer Care at help@revo.com with your order number.

Please contact Revo Customer Care at 888-940-7386 with your order number and we will do our best to accommodate you. If you prefer to contact us via email, please send an email to help@revo.comand put "Cancel/Change Order" in the subject line.

If we are unable to complete your request, we will help you process your return.

We do not offer gift cards at this time.

PAYMENT & SHIPPING

We accept Visa, Mastercard, American Express, and Discover. We also accept Paypal, Apple Pay, and Google Wallet. You can also pay in four installments with Afterpay using your Visa or Mastercard.

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every two weeks without any interest. At checkout, choose Afterpay as your payment method and you will be directed to the Afterpay website. Please login to your Afterpay account to continue or register with your payment details (Visa or Mastercard) and continue checking out. For more information, please visit https://help.afterpay.com

Applicable sales tax may be charged according to your shipping destination.

International orders are subject to import taxes, customs duties, and fees charged by the destination country, not by Revo. These fees are the sole responsibility of the recipient and are only charged once the shipment reaches its destination.

Revo offers complimentary shipping on all domestic orders (4-8 business days). Revo also offers the option for FedEx 2Day Shipping for $8.95

Revo offers International shipping for a flat $25 fee. 

*Please note that international orders are subject to import taxes, customs duties, and fees charged by the destination country, not by Revo. These fees are the sole responsibility of the recipient and are only charged once the shipment reaches its destination.

Revo uses FedEx SmartPost for standard free shipping.  The final delivery may be handled by the USPS but the tracking number in the shipping confirmation email will be a FedEx tracking number.

No, return shipping is not complimentary unless you are exchanging for another frame.

We offer 2 options to complete your return: a prepaid label or a carrier of your choice.

If you use the prepaid label option, $10 will be deducted from your refund.

If you choose to ship the package using a carrier of your choice, your refund will be for the full purchase price paid.

FRAMES, LENSES & TECHNOLOGY

The Revo Light Management System (LMS)™ is our proprietary NASA-based lens technology that meticulously manages the entire spectrum of light to provide optimum vision in all conditions. Good, helpful light is allowed in and enhanced, while all harmful light is reduced or blocked.

Designed to bring Revo’s iconic NASA lens technology to the slopes, the Revo SuperNova+ lens is a cutting-edge Photochromic Serilium+ goggle lens with Revo’s signature Light Management System™ built in.

Revo’s SuperNova+ Goggle lens technology blocks 68% of light in its neutral state. When the technology is activated, it automatically darkens to block 88% of light.

Revo sunglasses are manufactured with medium dark/dark Category 3 lenses providing maximum sun protection due to the NASA technology-based Revo Light Management System™.

All Revo sunglasses are suitable for daylight driving.

- Revo Blue Water lenses block 89% of visible light and have 94% Blue light protection.

- Revo Evergreen lenses block 87% of visible light and have 96% Blue light protection.
- Revo Graphite lenses block 87% of visible light and have 91% Blue light protection.
- Revo Terra lenses block 85% of visible light and have 95% Blue light protection.
- Revo Spectra lenses block 85% of visible light and have 95% Blue light protection.
- Revo Champagne lenses block 86% of visible light and have 95% Blue light protection.
- Revo Drive lenses block 85% of visible light and have 91% Blue light protection.
- Revo H20 Blue lenses block 91% of visible light and 95% Blue light protection.
- Revo Smoky Green lenses block 90% of visible light, and 93% Blue light protection.

All Revo lenses block 100% of UVA, UVB, and UVC light and have 99% polarized lens efficiency.

Serilium/Serilium+ lenses offer amazing impact-resistance and a lightweight feel while a Crystal glass lens is celebrated for its optical quality and scratch-resistance. All Revo lenses are polarized, feature the Light Management System™ and offer Blue light protection.

Serilium+ is a next generation featherlight, impact-resistant lens with stunning clarity. It is BPA and DEP-free with a High ABBE number of 52 for a refractive index close to glass.  It is also ANSI Z87.1 impact-resistant.

Crystal glass lenses are scratch-resistant and ground and polished to the same standard as a camera lens. Revo Crystal glass lenses are up to 20% lighter than traditional glass lenses and offer unsurpassed clarity without distortion.  The Crystal glass lens is Revo's latest lens tech advancement in which the mirror coating is encapsulated and protected within two layers of glass.

Revo Blue computer glasses and readers block and manage 80% of the most harmful rays of Blue light plus 100% of UV light.  They may help improve sleep patterns and protect you from the effects of digital eye strain from the use of your digital devices.

The Revo Eco collection features sunglasses crafted of a bio-acetate frame material that is completely organic, plant-based, sustainable, and biodegradable.

Revo SuperFlex™ is a flexible frame material exclusive to the Bear Grylls collection and is available in both plastic and metal for next level durability. It absorbs impact, rendering the frames nearly indestructible.

Orders for prescription lenses must be processed through an authorized Revo Rx retailer.

To find an authorized dealer near you, use the Store Locator and select the Rx-available filter.

If there are no retailers in your area, Revo Rx lenses are available in the USA through SportRx.com as an authorized online alternative.

You can wipe your sunglasses with the microfiber pouch included with your order or rinse with soap and temperate water. Avoid using hot water or abrasives as they can damage the lenses.

The measurements, provided in millimeters, indicate the size of the frame: width of lens-width of bridge-length of temple.

Revo sunglasses are crafted in Italy, Japan and Mauritius.

The Retainer cord is compatible with the following styles (all have holes in the temple tips):  Espen, Harness, Jasper, Descend N, Descend A, Descend O, Descend E and Descend XL

WARRANTY, LENS REPLACEMENTS & REPAIRS


The Revo Care+ program offers you the opportunity to protect your Revo sunglass. If you choose this coverage, we’ll replace your damaged or lost sunglass for a small fee. Read more about the program here.

Revo Care+ is only available for purchase with a pair of sunglasses. Replacements apply only to an identical pair.

Revo Care+ is only available for purchase with a pair of sunglasses. You must purchase coverage for each pair of sunglass that you’d like to protect.  It’s valid one time within 2 years of purchase.

Revo Care+ is available for $18/sunglass. If you require a replacement, we charge the following fees for processing and shipping straight to your door:

- Damaged sunglasses returned for replacement: $29

- Sunglasses reported lost or stolen: $59

Please email help@revo.com with subject line Revo Care + claim and include the following information:
- Name:
- Order #:
- Product for claim:
- Is the frame damaged or lost: 

All Revo sunglasses are protected under warranty up to two years after purchase, with proof from an authorized Revo dealer. The warranty covers defects in material and craftsmanship, but does not cover normal wear and tear, scratches, alteration, misuse or abuse.

Manufacturing defects are any malfunctions or failures in the sunglasses that occur without an external cause, such as:

- Any breakage or cracking at soldering points, end pieces, bridge points, hinge points, temple tips, temple covers, or screw points (without evidence of improper adjustment)

- Hinge anchors that have loosened

- Excessive glue or scratching (from manufacturing only) at hinge points or on other parts of the frame

- Frames that lose their adjustment within 30 days of receipt

- Obvious color fading

*Broken, chipped, cracked, or scratched lenses are NOT a manufacturing defect.

Manufacturing defects are any malfunctions or failures in the sunglasses that occur without an external cause, such as:

- Any breakage or cracking at soldering points, end pieces, bridge points, hinge points, temple tips, temple covers, or screw points (without evidence of improper adjustment)

- Hinge anchors that have loosened

- Excessive glue or scratching (from manufacturing only) at hinge points or on other parts of the frame

- Frames that lose their adjustment within 30 days of receipt

- Obvious color fading

*Broken, chipped, cracked, or scratched lenses are NOT a manufacturing defect.

Please visit the Warranty & Repairs page and submit the Revo Warranty form.

Please note: you are only eligible for this complimentary warranty if your sunglasses are less than two years old and have a manufacturer's defect.

We have a limited supply of replacement lenses available and will make our best effort to find a solution.

Please fill out a Warranty/Repair claim and our Customer Care team will be in touch with the options available to you. 

We have a limited supply of parts available. 

Please fill out a Warranty/Repair claim and Revo Customer Care will be in touch with the options that are available to you. 

Unfortunately, we rarely have parts for Revo sunglasses that are no longer offered on our website.

Please contact Revo Customer Care for additional assistance at help@revo.com

Unfortunately, we do not have parts for vintage Revo sunglasses.