THE REVO GUARANTEE

Our sunglasses are built to last and our Customer Care team is always on hand to help.

WARRANTY & REPAIRS

WARRANTY INQUIRY

All Revo sunglasses are covered against defects in material or workmanship for two years from the date of purchase. The warranty doesn't cover scratched lenses or products that have been damaged though misuse or alteration.

If you've had your Revo sunglasses for under two years and you think they have a manufacturing defect, please fill out this form. Once submitted, our team will evaluate the claim and send details with the best option.

 

What counts as a manufacturing defect?

  • Any breakage or cracking at soldering points, end pieces, bridge points, temple tips, temple covers or screw points (without evidence of improper adjustment)
  • Hinge anchors that have loosened
  • Excessive glue or scratching (from manufacturing process only) at hinge points or on other parts of a frame
  • Frames that have lost their adjustment within 30 days of receipt
  • Obvious color fading
    • ** Scratched lenses are not a manufacturing defect. 

      For nose pad replacements or other repairs, please contact Revo Customer Care at help@revo.com 

LENS REPLACEMENT INQUIRY

We may be able to replace non-Rx Serilium or Serilium+ sun lenses with new lenses for a fee.

If you have chipped, cracked, or scratched lenses that you would like replaced, please fill out the form.  Once submitted, our team will evaluate the claim and send details with the best option.

 

REVO CARE+ PROGRAM

Revo sunglasses are crafted to meet the highest manufacturing standards and are covered against defects in material or workmanship for two years from the date of purchase.

But we know life can be messy and mishaps happen. When you purchase Revo Care+ coverage, you’ll no longer need to worry about scratched lenses or accidently damaged or lost glasses.

It’s simple: when you buy Revo Care+, we’ll replace your damaged or lost item for a small fee* on one occasion within two years from the date of purchase. No questions asked.

* We charge the following fees for processing and shipping straight to your door:

  • Damaged sunglasses returned for replacement: $29
  • Sunglasses reported lost or stolen: $59

    Revo Care+ is only available to US residents. If originally purchased item is no longer available, you may choose a different style of equal or lesser value. Please note that this service is not applicable on RX orders.