When I ordered my glasses, the website said it would take 5-7 business days to receive my glasses. It said nothing about the 3 weeks it took to make them. When I contacted customer service, I received vague answers and replies that offered no insight into my purchase. Even when I asked for a copy of my receipt, I was told to wait for my delivery. I am very disappointed in the lack of communication, especially given the significant amount of money I spent.

That said, I love the glasses. They look great and are well-made.